A: Lylux invests into continuous improvement trainings, workshops and leadership seminars for their Business Development and Sales team who are responsible for market expansion, client acquisition, large account management processes and communication. Lylux operates on a tried and tested key account management framework which has been improved over time from the data collected through their anonymous net promoter score, client feedback and project feedback tool. In the words, of their founder and CEO, transparent communication, managing expectations and keeping the communication live and the client entity informed at all times is a practice genuinely followed through across all branches of the Lylux Group worldwide.
